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Voco St James Hotel By Ihg, New Orleans
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Key details
About the Hotel
330 Magazine Street,
New Orleans,
Louisiana,
United States of America,
70130,
Louisiana
The 4-star Voco St James Hotel By IHG occupies the 19th century Banks Arcade landmark building in downtown New Orleans. The hotel features a courtyard wading pool, on-site Café Flamant, and 50 rooms including private courtyard and balcony suites.
Modern Room Amenities
Voco accommodations include 21 double rooms and 29 king rooms with hardwood flooring, plush bedding, and free Wi-Fi. Each room features a mini-fridge, HDTV, work area, and spa-inspired bathroom.
Dining and Drinks
Café Flamant serves American breakfast and evening cocktails with light bites. The adjacent Chophouse New Orleans offers USDA prime beef and fresh seafood, operating daily from 4 PM.
Leisure Facilities
The hotel's wading pool provides a relaxation spot for morning coffee or post-sightseeing. Guests have complimentary access to Blake Hotel's fitness center three blocks away.
Central Tourist Location
St James Hotel stands 0.9 miles from Union Station and walking distance to the French Quarter. Key attractions within 1 miles include The National WWII Museum, Jackson Square, Louis Armstrong Park, and Caesar's Superdome.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Louis Armstrong New Orleans International (MSY)
15.2
mi
Train
Union Station3700 ft
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
USD 47.90 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Services
Valet parking
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Fax/Photocopying
Spa & Leisure
Plunge pool
Garden area
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
330 Magazine Street,
New Orleans,
Louisiana,
United States of America,
70130,
Louisiana
Map view
330 Magazine Street,
New Orleans,
Louisiana,
United States of America,
70130,
Louisiana
City landmarks
Museums
The National WWII Museum
3100 ft
Parks
Jackson Square
3400 ft
Canal St to Esplanade Ave
French Quarter
3900 ft
New Orleans
Bourbon Street
4500 ft
from Esplanade Ave to Royal St
Frenchmen Street
4500 ft
Aquarium
Audubon Aquarium of the Americas
2100 ft
Church
Saint Louis Cathedral
3600 ft
Cemetery
St Louis Cemetery No 1
4700 ft
Parks
Louis Armstrong Park
1.2
mi
Museums
Ogden Museum of Southern Art
3000 ft
1500 Sugar Bowl Dr
Mercedes-Benz Superdome
4600 ft
Market
French Market
3500 ft
800 Decatur St
Cafe du Monde beignets
3500 ft
Museums
New Orleans Jazz Museum
1.1
mi
Museums
Louisiana Children's Museum
2100 ft
Events
Morial Convention Center
3000 ft
419 Decatur St
Jean Lafitte National Historical Park and Preserve
2500 ft
Museums
Cabildo
3500 ft
Gallery
Contemporary Arts Center
2400 ft
1501 Dave Dixon Drive
Smoothie King Center
1.0
mi
Museums
Museum of Death
2900 ft
Museums
New Orleans Historic Voodoo Museum
4700 ft
Magazine Street
1.0
mi
726 St Peter St
Preservation Hall
1.3
mi
Nearby
Mall
New Orleans Riverwalk Shopping Center
2000 ft
Parks
Lafayette Square
1700 ft
Zoo
Audubon Butterfly Garden and Insectarium
1000 ft
Fountains
Spanish Plaza
2000 ft
Shopping Area
Canal Place
1400 ft
Broadway Theatre
Harrah's Casino New Orleans
900 ft
Restaurants
Bon Ton Cafe
300 ft
401 Magazine St
Couvant
100 ft
315 Magazine St
Lmno
700 ft
333 Poydras St
Q&C Hotel/Bar
600 ft
344 Camp St
Laurel Oak
600 ft
535 Gravier St Intersection of Camp and Gravier inside the Magnolia Hotel
Toulas Creole Kitchen
1000 ft
109 Tchoupitoulas St
WOW Cafe
1000 ft
300 Canal St DoubleTree Hotel - Downtown
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
6.6
Location
9.4
Service
8.0
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
4/5
based on 1768 reviews
8.1
8.1/10 based on 537 reviews
#84 of 181 hotels in New Orleans based on Tripadvisor
T.
United States of America,
March
2025
6.4/10
My stay at Voco St James Hotel was marked by excellent customer service, particularly from individuals like Bob and Donnie, who truly enhanced my experience. However, I did encounter several issues, such as the inconsistent hot water in my shower and a neglected maintenance problem with flickering lights. The hotel's character and charm were appealing, but there were definitely areas that need attention.
Rooms
5.0
The room was clean and comfortable, but I faced a recurring issue with cold water during my showers, which wasn't addressed promptly by the staff. A flickering light near the elevator further dimmed my experience.
Service
7.0
The staff was friendly and eager to help, with nice interactions, especially with Bob French, who provided me with great local tips and assisted with my needs. Unfortunately, I did notice a lack of attentiveness in addressing some of the maintenance concerns I raised.
Location
9.0
The hotel’s location was fantastic, just a few blocks from the French Quarter and close to many great restaurants. This made exploring the city both convenient and enjoyable.
Dining
6.0
I appreciated the complimentary breakfast service, which added a nice touch to my mornings, although the selection was fairly limited with just croissants and coffee.
Facilities
5.0
While the hotel had some nice features like serene outdoor courtyards and well-maintained common areas, there were practical issues like parking fees and a dated elevator that detracted from the overall experience.
Harry
United States of America,
December
2024
6.2/10
My stay had its ups and downs. The staff, especially Donnie P and Kentrell, were friendly and incredibly helpful. but the noise levels were disruptive, making it hard to get good sleep. The location was excellent for accessing nearby attractions, though the building felt a bit outdated and in need of repairs. Overall, there were nice moments, but I wouldn't rush to return.
Rooms
5.0
The room had several issues: the shower took ages to heat up, and the walls were quite thin. making for a noisy stay. There were also concerns about cleanliness, including rusty bathroom walls. Overall, it felt less than fresh.
Service
6.0
While I appreciated the attentiveness from staff like Donnie P and Kentrell, issues such as the lack of timely apologies or responses to my concerns were disappointing. They did resolve issues promptly which was a plus, but more attention to detail is needed.
Location
9.0
The hotel is ideally located, with a short walk to the French Quarter and other attractions. but the noise from the surroundings can be a real downside. It’s perfect for those who want to explore but not ideal for restful nights.
Dining
7.0
Breakfast delivered to my room was convenient and quite good, but planning for delivery the night before was a bit cumbersome. especially after a long day. Still, it added a nice touch to my mornings.
Facilities
5.0
The building showed signs of wear, with an old elevator and some maintenance issues, including a flickering light near the elevator. but I found it charming in its historic way. Parking was also a bit tricky, though valet is available.
Gerald
United States of America,
November
2024
5.0/10
I enjoyed my stay at Voco St James Hotel, impressed by the cleanliness and excellent customer service provided by staff like Bob and Jonquil, who were always ready with helpful suggestions. However, I found the breakfast options lacking and the nearby noises a bit too noticeable at times, which affected my overall experience. Despite these drawbacks, the hotel's central location made it easy to explore New Orleans, and I'd consider returning for the welcoming atmosphere.
Rooms
8.0
My room was clean and comfortable, though it could use better soundproofing as I could hear my neighbors quite clearly at times.
Service
9.0
The staff were friendly and attentive, with standout service from Bob and Jonquil who made my stay even better with their local recommendations.
Location
10.0
The location is perfect for accessing attractions, being close to both the French Quarter and the convention center, making it ideal for exploring the city.
Dining
6.0
I was disappointed with the breakfast service consisting of just croissants and coffee; I expected more variety to start my day well.
Facilities
7.0
While the facilities like the outdoor courtyards are inviting, the lack of a more functional breakfast setup and issues like broken ice machines were a letdown.
Harold
United States of America,
October
2024
5.6/10
I had a solid stay at Voco St James Hotel. The location was fantastic, allowing me to explore the French Quarter easily, but the main building's age showed a bit, with some creaky floors. The staff was incredibly friendly and attentive, though I faced some hiccups with hot water during my stay, which was promptly addressed.
Rooms
8.0
The room felt spacious and had a nice mix of historic charm and modern comfort, but the pull-out bed wasn’t very comfortable, and the hardwood floors were somewhat sticky.
Service
9.0
The staff, especially Donnie and Kentrell, were really good. They were friendly, accommodating, and quick to resolve any issues I had, ensuring a pleasant experience.
Location
9.0
The hotel's location offered a quiet atmosphere but was close enough to nightlife, making it easy to explore. I found plenty of great dining options within a short walk, which added to my trip.
Dining
8.0
I enjoyed the complimentary breakfast delivered to my room each morning, which was a nice touch. It was convenient and set a relaxed tone for my days.
Facilities
7.0
While the facilities were decent, the valet parking was a bit of a hassle. Fortunately, there were parking lots conveniently located nearby, making it manageable.
Roger
United States of America,
October
2024
5.6/10
My stay at Voco St James Hotel was nice, with a beautiful lobby and a staff that genuinely cared. though I did face some issues with my room's condition. The upgrade to a King Suite was a highlight, providing ample space and charm. However, room maintenance issues detracted from the experience, particularly the bed collapsing, which could have been serious. Overall, the hotel’s historic aesthetics enhanced my stay in New Orleans.
Rooms
7.0
The King Suite was charming and spacious, but the bed collapsed during my stay due to poor maintenance.
Service
9.0
The staff, especially Mr. Bill and Mr. Landry, were incredibly helpful and attentive. they made an effort to improve my experience despite the issues with the room.
Location
10.0
The hotel’s location is excellent, just a short walk to the French Quarter but quiet enough for restful nights.
Dining
8.0
I enjoyed the complimentary croissants and coffee delivered to my room each morning, which added a lovely touch to my stay.
Facilities
6.0
While the hotel boasts historic charm, the elevator felt old and small. and there were some inconveniences with ongoing hallway painting during my stay.
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